Asked by Yolanda, July 7, 2014 at 09:56:39 PM EDT.
Q: I purchased a dozen refills for my Pioneer tape runner (purple) and have loved using it......however I put a refill in and now it absolutely will not work. I have put in probably 8 other refills and they worked great. I have worked for over an hour trying to figure out why the film that covers the double sided adhesive will not separate correctly. I loaded another refill and the same thing happened ......now two are ruined. What is going on?????
Answered by Steve, July 8, 2014 at 12:21:30 PM EDT.
A: We have not heard about this problem before but if you contact our customer service department we will be happy to replace the defective ones.
Asked by JJ, May 7, 2018 at 10:19:32 AM EDT.
Q: What country is this product made in? I do not see it on the packaging?