Asked by Eloise Davis, July 30, 2014 at 05:26:34 PM EDT.
Q: When attempting to change a bulb, a inch long spring fell out. cannot see where it attaches. when batteries are in light stays on all the time. how to correct?
Answered by Anthony, July 31, 2014 at 10:13:45 AM EDT.
A: It sounds like you may have some damage to the tray the bulb is in. If you purchased the item from us, please contact us on the phone during our regular business hours (M-F 9am - 6 PM Eastern)for additional information. If you did not we would suggest contacting the retailer you purchased it from.
Asked by Anonymous, August 31, 2018 at 12:46:00 PM EDT.
Q: How do you change battery. Can not find manual.
Answered by Steve, August 31, 2018 at 01:09:15 PM EDT.
A: With the unit facing you, open the slide receiving tray on the left side then turn the unit over away from you, still keeping the receiving tray on the left. You will see a small white button; press this while pulling the receiving tray all the way out and this will remove the battery and bulb compartment. Slide the compartment back when you're finished being careful to line up the black groove.
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